Privacy Policy for Vante Group

1. Introduction

This Privacy Policy explains how Vante Group ("we", "us", "our") collects, uses, discloses, and safeguards your personal data when you use our website https://www.vantegroup.co.uk (the "Site"), including via contact forms, enquiries, and analytics.

2. Data We Collect

We may collect:

  • Contact Information: Name, email address, phone number (e.g., when you submit an enquiry or request a consultation).

  • Usage Data: IP address, browser type, pages visited, time and duration of visit (via analytics tools or log files).

  • Cookies & Tracking Data: Details on your interactions with our Site using cookies or similar technologies to analyze site performance and personalize your experience.

3. How We Use Your Data

We use your information to:

  • Respond to enquiries or consultation requests.

  • Provide and improve our services.

  • Send updates or promotional materials (with your consent).

  • Monitor, analyze, and enhance site functionality and user experience.

4. Legal Basis for Processing

If applicable (e.g., for visitors in the UK/EU), our processing of your data is based on:

  • Your consent—when you fill out an enquiry form or subscribe.

  • Our legitimate interests—to improve our service and website functionality.

5. Cookies & Similar Technologies

We use cookies to enhance your experience:

  • Essential Cookies: Keep the site functioning (cannot be disabled).

  • Analytics/Performance Cookies: Help us understand how you use the site (optional; may be disabled via your browser or our cookie settings).

At Vante Group, we value your privacy. You can manage your cookie preferences via the “Cookies Settings” link on our website footer.

6. Disclosure of Your Information

We may share your data with:

  • Service Providers: Third parties assisting with site hosting, customer service, or analytics.

  • Legal Authorities: If required by law or to protect our rights.

7. International Transfers

If any data is processed or stored outside your country (e.g., on servers in other jurisdictions), we’ll ensure it remains secure with appropriate protections, such as Standard Contractual Clauses or equivalent safeguards.

8. Your Rights (if you’re in the UK/EU)

Depending on your location and applicable law, you may have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to processing.

  • Withdraw consent at any time (without affecting past processing).

  • Lodge a complaint with a supervisory authority if you’re dissatisfied.

To exercise any rights, please contact us using the details below.


9. Data Retention

We’ll retain your personal data only as long as necessary:

  • For enquiries: retained until resolved or closed.

  • For analytics data: retained according to standard practices (e.g., up to 24 months unless anonymised sooner).

10. Security

We implement industry-standard security measures to protect your data against unauthorized access, loss, or disclosure. Unfortunately, no transmission or storage is 100% secure, but we continually work to maintain best practices.

11. Changes to This Policy

We may update this policy over time. If changes are significant (e.g., how we use your data), we’ll inform you by posting an updated version on the Site and updating the effective date.

13. Contact Us

Have questions about this policy or our data practices? Reach out to us at: info@vantegroup.co.uk